heardotcom vs ReSound

Founded in 2012 in Berlin by Dr. Marco Vietor and Paul Crusius under the name Audibene, hear.com expanded to North America in 2015 and now operates from its dual headquarters in Miami and Berlin. As a part of WS Audiology, the company reaches customers in over ten countries and works with more than 2,000 licensed hearing care providers. Their product lineup includes discreet ITE and BTE hearing aids equipped with Bluetooth connectivity, rechargeable batteries, smart sound technology, and moisture-resistant designs rated IP67 or IP68. All models support iOS and Android through a dedicated app, allowing users to adjust settings, switch hearing programs, stream audio, and check battery life directly from their phones. Customer experience is built around convenience and confidence. hear.com offers a 45-day risk-free trial supported by personal coaching through their Hearing Success Program. Users can choose between in-person fittings with local specialists or remote sessions via tele-audiology. Plans are subscription-based, with Mid-Level, Advanced, and Premium models averaging $139, $169, and $199 per month, respectively. These packages include fittings, adjustments, the app, and ongoing support.

ReSound, founded in 1943 and headquartered in Denmark, is a globally recognized hearing aid manufacturer known for blending audiological expertise with advanced connectivity. As part of the GN Group, they design a wide range of hearing solutions for individuals with mild to profound hearing loss, offering their products exclusively through licensed hearing care professionals. ReSound devices are notable for innovations like M&RIE (Microphone & Receiver-In-Ear), which provides a more natural sound experience, and early adoption of Bluetooth LE Audio and Auracast™, which enhance accessibility in public spaces. Their product lineup spans from premium models like Nexia and OMNIA to more affordable options like ReSound Key, catering to different budgets and hearing needs. Support tools such as the ReSound Smart 3D app and ReSound Assist enable personalized remote care and sound adjustments. Customers benefit from detailed self-help materials, global service access, and modern app integration. While pricing is not listed online, product quality and service customization are often reflected in bundled professional care. ReSound has received industry recognition for innovation, though customers may need to consult directly with a provider to explore specific plans and features.