Earlens vs heardotcom

Founded in 2005 in Menlo Park, California, Earlens is a medical technology company that pioneered a direct-drive hearing system designed to transform how users experience sound. At its core, the Earlens Hearing System uses a custom-fitted tympanic lens that vibrates the eardrum rather than relying on traditional speaker-based amplification. Key features include a rechargeable behind-the-ear processor, which docks in the Earlens charger overnight and provides full-day use (typically 16–24 hours). The system supports “Made for iPhone” connectivity through the Earlens Control app, allowing users to stream calls, music, and media while adjusting settings seamlessly. Each device is crafted for a custom fit, and fittings are handled by licensed audiologists or ENT specialists. Customer feedback highlights excellent sound quality, especially in challenging listening situations, along with strong support from trained professionals. The system comes with a three-year warranty, loss and damage protection, and financing plans via CareCredit.

Founded in 2012 in Berlin by Dr. Marco Vietor and Paul Crusius under the name Audibene, hear.com expanded to North America in 2015 and now operates from its dual headquarters in Miami and Berlin. As a part of WS Audiology, the company reaches customers in over ten countries and works with more than 2,000 licensed hearing care providers. Their product lineup includes discreet ITE and BTE hearing aids equipped with Bluetooth connectivity, rechargeable batteries, smart sound technology, and moisture-resistant designs rated IP67 or IP68. All models support iOS and Android through a dedicated app, allowing users to adjust settings, switch hearing programs, stream audio, and check battery life directly from their phones. Customer experience is built around convenience and confidence. hear.com offers a 45-day risk-free trial supported by personal coaching through their Hearing Success Program. Users can choose between in-person fittings with local specialists or remote sessions via tele-audiology. Plans are subscription-based, with Mid-Level, Advanced, and Premium models averaging $139, $169, and $199 per month, respectively. These packages include fittings, adjustments, the app, and ongoing support.